We simply highlighted some details of our ordering guide for those who want to renew their garden or extend the outdoor seating this season. Enhance your living space by installing shading systems in your outdoor space. We`re here to help. If you're not sure where to start, let's check out here that what is supposed to do.

Awning or Pergola?

In the beginning, it could seem complicated or looks like requires lots of work… There is nothing to worry about, between the luxurious products you`ll have flexible choices for your dream garden!

The first important thing to decide on your shading system is to get to know about the outdoor area. Measure your area and make sure you have enough space. If you want to make your small terrace or balcony more useful in any weather condition, you can choose awnings with various fabric colour options. Pergolas also can be provided on the terraces. If you have a garden you will also get more choice from our product range. In this article, we focused on ordering an awning so please look at it to improve your garden this Spring!

Classic Awning Models: Hemera, Atlas, Selene Range

Cassette Awning Models: Orion, Orion Plus, Orion Plus Luxe

Awning Ordering Guide: Step by Step Guide to Ordering Your GOSS Outdoor Awning.

We ask these questions when you decide on your awning: Choosing the model; classic or cassette? With lights or without lights? Any optional items such as sensors, heaters, lights, graphic design etc. We highly recommend the accessories for the excellent performance of the product and a more enjoyable atmosphere.

• You can make sure you have chosen the right product by reading through our quick flowchart.

• Once you have decided which product you would like, please find our instructions on Awning Measuring Guide to make sure you order the correct size awning for your property.

• You can then choose the colour for the fabric and Aluminium Powder Coating.

• Get in contact with one of our team members with this information for a price quotation by emailing contact@gossoutdoor.co.uk or calling 0800 689 4549

• Once you receive a quotation, inform our team that you would like to make an order. They will prepare a special order form which you can take to your local COSTCO branch to make a payment. Complete your order by following the instructions on the special order form.

• Enjoy your awning and making use of your outdoor space in all weather conditions!

• As part of our 2-year warranty, we will visit your awning as required and carry out checks. During this period we provide free servicing of your awning.

• Your awning will be installed either on the date of delivery or soon after depending on weather conditions.  

•  Your awning will be delivered at a date previously arranged. 

•  The GOSS Outdoor team will keep you updated with every stage of your order, including delivery and installation from this point on. 

•  Prior to delivery or installation please make sure you have read The Preparation Guide on page 4 of this document and all requirements have been carried out.

•  The GOSS Outdoor team will arrange a site survey to check the site for installation and will confirm all final details with you such as measurements, colours and technical details. You can choose from our swatch samples during our site survey.

Step by Step Measurement

Measure the total width in mm which is the measurement along the back wall. Please note our measurements go up by every half metre so if possible, try to keep to exact dimensions. (This will ensure you get the best price.)

Take the projection looking from the outside. This is how much you would like your awning to go out from the building. The projection should always be at least 500 mm less than the width.

Make sure you have enough space on the back wall for the fitting of an awning. The required space is 300mm which is 4 bricks. If there are any pipes or cables in the way please inform one of our operators.

Please communicate this information to one of our advisors by emailing contact@gossoutdoor.co.uk or you may call our office directly on 0800 689 4549.

Allow Access and Clear the Site

To allow safe delivery you will need to make sure there is clear access of the route from the vehicle to the point of delivery. Deliveries are made to the nearest accessible point. You will need to remove all debris and ensure there are no tripping hazards on the pathways around the property. Please ensure that we are informed of any access issues i.e. restricted access, gradients, gravel driveways etc. Our team will require sufficient space around the installation site which is unique to each site and project. This will be noted by our technician during his/ her survey, so please make sure you move anything that may be in the way as is instructed by our team during the survey. Any special circumstances will also be taken into consideration at this point. We kindly ask you to create a comfortable working space for our team.

Electrical Requirements

If your awning is motor operated you will need a power outlet to connect the awning. Please note, we would need all electrical requirements to be carried out by a certified electrician. We will commission the roof, setting limits etc leaving tails hanging for your electrician to connect to the power supply. Once you make an order our team will send you detailed information about the electrical requirements for your awning which you can pass onto your electrician. Our technician will also provide firsthand advice about this during the final site survey.