Q: On the Bioclimatic Modern Pergola,  I see the rain chain hanging. What's the purpose of the rain chain? And why is it hanging like that?

A - Rain chains help to direct water to rain barrels, landscaped beds, or other water features. Rain chains work using surface tension. They are connected to the pergola's gutters, usually where a downspout is placed. As rainwater collects in the gutters and begins to drain, it naturally follows the path of least resistance and follows the chain down to the ground. As our Bioclimatic Modern Systems do not have a front post, we recommend stainless rain chains that provide water outlet control. It is also used as decoration.

Q: As well as the LED lights do you also have star lights to resemble the sky at night in the panels?

A - There is no additional lighting option other than the standard LED Lighting System | Integrated & Linear lighting option, which is additionally requested in our pergola systems, supplied by SAMSUNG.

Q: Is the roof of your Retractable Pergolas and Bioclimatic Pergolas fully rainproof when closed?

A - Yes, all the top areas of our pergolas are fully watertight and waterproof.